Guangdong Technion-Israel Institute of Technology

Job Post – Network Engineer

Position Title: Network Engineer

Department: IT Department

Reporting to: IT Infrastructure Manager

Start Date: ASAP

Type of Position: Full time

Number of Hiring: 1

Post Number: IT-2020018

Position Description

Under the supervision of the IT Infrastructure Manager, the Network Engineer’s role is to provide technical support to end-users and maintain the campus network using requisite functional and technical expertise in a timely and cost-effective manner while ensuring good connection performance.

Duties and Responsibilities

• Plan the campus network necessary to provide the network services to suit new buildings, natural expansion, upgrades and changes to the core network infrastructure of the University.

• Produce outline system designs and specifications, and overall architectures, topologies, configuration databases and design documentation of networks and networking technology within the University; assess associated risks, and specify recovery routines and contingency procedures.

• Ensure that any change to the campus network is carried out by following the change management procedures.

• Install, remove or supervise campus network hardware using supplied instructions and tools, such as firewalls, routers, switches, wireless controllers, access points, VoIP devices, CCTV, UPS, and initiate action to ensure best use is made of available network assets.

• Evaluate and explain complex problems or situations and make sound decisions to maintain high availability for business applications and technology services.

• Communicate with stakeholders, including peers in Technion and STU, to ensure the right IT infrastructure resources are available for end-users.

• Correct network incidents and problems in a quick manner, calling on other experienced colleagues and external resources if required.

• Adhere to escalation process by collecting the required information and make sure incident is properly updated in the ITSM system before the ticket is escalated.

• Secure network systems by establishing and enforcing policies and monitoring access.

• Research suppliers, markets and product and services, to propose purchasing strategy and sourcing plans. Create specifications for purchasing network products or services.

• Follow IT support workflows to deliver technical support to the university members and associates, including university events in particular.

• Some out of hours, on-call support will be required.

• Any other duties appropriate to the grade and role of the person appointed.

Required Job Specifications

• Required qualification: Diploma or Bachelor Degree in Information Technology or related discipline.

• Previous experience of supporting IT systems, preferable in an international education organization; 2+ years of hands-on experience managing and configuring campus-wide network infrastructure.

Required Job Competencies                                                                

• Solid knowledge of network protocols and standards, such as switching/routing, OSPF, SPT, IPSec, VoIP.

• Relevant vendor certification such as CCNP, ARUBA, HP/H3C, or equivalent training.

• Experience of managing computers and file permissions using Active Directory and Group Policy.

• Strong troubleshooting skills with attention to detail.

• Ability to deal with confidential and sensitive information with tact and discretion.

• In addition to University provided training and development, the chosen candidate will undertake sufficient personal and professional development as required, ensuring skills and knowledge are up to date so that the role is performed to the required level.

Application Information                                                                   

Please send your cover letter, English and Chinese CVs to hr@gtiit.edu.cn in the format of name + position. Only qualified candidates will be contacted.