Job Post – Administrative Assistant(IT)

Department: IT Department

Expired Date: November, 15, 2025

Type of Position: Full-time

Number of Hiring: 1

Key Responsibilities / 主要工作职责

1. Act  as the primary contact to manage user inquiries and service tickets -track, assign, and follow up to closure.

   作为主要联系窗口，管理用户咨询与服务工单 - 跟踪、分派并跟进直至完成。

2. Assist  to provide front-line support for classrooms and events, including early-morning shifts, off-hours, and off-site activities.
   协助提供教室与各类活动的一线现场支持，包含早班、非工作时间与校外活动。

3. Maintain internal websites and knowledge base - update documentation and FAQs using templates, and collect and analyze service-related data.
   维护内部网站与知识库 - 按模板更新文档与常见问题，收集并分析服务相关数据。

4. Maintain and audit asset records - ensure accurate documentation and proper check-in/out logs.
   维护与审计资产记录 - 确保文档准确与借还流程规范。

Job Requirements / 岗位要求

1. Bachelor degree or above from an internationally recognized university.

   本科学位或以上学历。

2. Fluent English communication skills (spoken and written), capable of effective interaction with international users and teams.
   流利的英语听说读写能力，能够与国际用户及团队进行高效沟通。

3. Proactive, service-oriented attitude with flexibility to support early-morning, off-hour, and off-site activities as needed.
   积极主动、以服务为导向，能根据需要支持早班、非工作时间及校外活动。

4. Be willing to learn with a motivated attitude - follow procedures and  checklists to deliver consistent service.
   保持学习意愿与积极进取的态度，按标准流程与清单执行，确保服务一致性。

   
   

Application Information/申请方式

Please send your English and Chinese CVs to hr.recruit@gtiit.edu.cn in the format of name + position. Only qualified candidates will be contacted.

请将中英文简历以“姓名+职位”的格式发送至hr.recruit@gtiit.edu.cn，我们将仅联系符合条件的候选人。